Dear Members

I am writing to let you know about some important changes in Play Resource which may affect your membership. In order to direct our resources into the development of the service, we are looking to cut back on time-consuming and largely unnecessary administration. In particular, we are spending a considerable amount of time on membership and invoice payments.

A few important changes are therefore happening which we believe will improve the service for all but which will need your support and co-operation

• When your membership runs out of date you will not be allowed to collect from Play Resource. There will be no exceptions to this – so I would ask you not to put the staff under any pressure. It will be your group’s responsibility to renew.

• Reminder letters are always sent out to this effect (giving one month’s notice) – so please make sure the person responsible for paying the membership is aware.

• Better still – pay by Direct Debit from now on and avoid any delays.

• From 8 May Invoices for shop purchases will be by direct debit only. Letters are currently being sent to those groups affected by this.

I would really like to take this opportunity to encourage you to set up your membership payment by Direct Debit. It’s so easy and hassle free and you can cancel at any time.

Kind regards

Anne O’Donoghue

Director